FAQ

Frequently asked questions

Wholesale availability


Wholesale options are available. Please message me on Instagram or at elineba@icloud.com for more information




Do you take custom & personalized orders?


Yes,I do! Please see in the custom jewelry section in my shop or contact me at elineba@icloud.com for questions.




How long does shipping take?


- Europe : 3 to 12 days (can occasionnally take up to 15 days)
- United States & Canada : 6 to 30 days (can occasionnally take up to 40 days)
- Australia, New Zealand & Japan : 12 to 40 days.
- South America, Asia & non-US Islands : due to difficult local customs, packages can sometimes take up to 3 months to deliver. Please contact us beforehand if you would like a faster shipping, so we can find the exact rate to your country.

(If your country isn't listed above feel free to inquire with us directly)

Please keep in mind the maximum delivery timeframe + processing time when placing an order for a special event!




This is a gift.Can you include a gift note for the recipient


Absolutely, please leave me your message in the "Add a note" textbox at checkout, and I will take care of it :)





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© 2020 by Eline Bang

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